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As a professional services business, balancing innovation and profit in order to thrive is crucial. Customers trust you because you deliver innovative, effective solutions — but you also have to ensure every engagement is profitable.

For most service organizations, this is tricky. Disconnected systems and spreadsheets are the norm, making it tough to maximize billable time without the risk of overcommitting key people. 

With a modern Professional Services Automation (PSA) solution — one that supports the entire service delivery lifecycle — your business can keep your customers delighted and ensure every engagement is profitable.

Watch the webinar to learn:

  • Why managing project costs in real-time is essential for maximizing customer profitability, and how to pull it off in the real world
  • How a global services provider transformed their business — and outperformed ALL industry KPIs — by implementing processes that ensured they could make data-driven decisions in real-time about every customer interaction
  • How technology can help your business boost efficiency and effectiveness at every stage of service delivery — not just revenue recognition — by optimizing your resources and maximizing your project performance while also ensuring upcoming demand is balanced against work that’s already in progress
  • How integrating your PSA solution with other systems — e.g., CRM, HR, finance and billing — can provide total, real-time visibility across every area of your business

...and much more.


DMITRIY DRUK
Manager of Solutions Engineering, Americas, Clarizen


LORI GUBIN
Director of Product Marketing, Clarizen


Mark Bojeun
Ph.D., PgMP, PMP, PMI-ACP, PMI-RMP

Dr. Bojeun is the author of “Program Management Leadership: Creating Successful Team Dynamics” and has more than 25 years of experience in providing strategic management and leadership through portfolio, project and program management. His experience includes developing and managing multi-million dollar portfolios, facilitating the achievement of strategic objectives and creating best practice processes for program and project management offices (PMO). Dr. Bojeun is the Director, Program Management at Skyline Technologies Solutions (www.skylinenet.net) and speaks around the globe on leadership, team building, emotional intelligence and program/project management.

Beverly Rubin
VP, Global Human Resources, Clarizen

As VP of Global HR at Clarizen, Bev Rubin leads Human Resources with a purpose that People will give the company its’ competitive advantage. Bev joined Clarizen from Electronics for Imaging Inc., a worldwide leader in digital imaging technologies with 50 offices globally and where she led worldwide HR teams who delivered rapid change through the business resulting in operational efficiencies and attraction and retention of key talent. Prior to EFI, Inc., Bev led the HR Centers for Expertise at Space Systems/Loral, a global leader in delivering next generation spacecraft and communication systems.
Suzanne Rudnitzki
Chief Operating Officer, Smarsh

Suzanne is the Chief Operating Officer at Smarsh. In this role, Suzanne is actively working to implement growth strategies and systems for the organization. She is responsible for the strategies and operations that support people, their environment, systems, and their security. Specific departments include Human Resources, Talent Acquisition, Learning and Development, Workplace Services, Total Rewards, IT, MIS, Info Sec and Legal. She is also responsible for the operationalization of mergers and acquisitions.
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