In this three-part e-learning program, you will learn about the shifting landscape of change management, the impact of agile approaches and what new skills today’s project managers, PMOs and project sponsors will need to remain successful. We’ll also cover how to best measure success and how to create an integrated delivery and implementation plan.

Access the recording of the first master class here.

This second master class will explain why humans react as they do to change, and provide practical ideas for creating engagement when things are in flux. Whether you are a manager encouraging your staff to adopt new ways of working, or a project manager motivating your users to implement project deliverables, this webinar is for you.

Watch this session to learn:

  • Different models that explain how humans react to change
  • How to deal with different emotions at different points in the change lifecycle
  • Causes of resistance to change and how to address these
Change Practitioner and Co-Chair
Change Management Institute

Melanie Franklin is a highly respected thought leader in change management with a successful track record in developing and advising business change programs across public and private sector organizations. Her clients include HSBC, the United Nations, National Grid US and Houses of Parliament. She is the author of several publications and a regular keynote speaker at key conferences worldwide.
Director of Marketing

Amy Hatton
Project Manager Today

Amy Hatton is the Editor of Project Manager Today – the UK’s leading and only independent magazine for the project management sector. She has more than 15 years experience as a project manager, chief executive and non–executive director across the not-for-profit and commercial sectors.